+3
e-signature
It's good idea to do an PCF to get the e-sign from customer on agreement or contract, PCF contain some fields and file uploader, from CRM I click on button send pdf request a sign, customer receive an email from system asked him to sign the pdf, once pdf signed , a copy should send back to CRM, same scenario of adobe sign
Customer support service by UserEcho
I'm not sure what is the use case of PCF control in this whole scenario. This whole requirement requires a model-driven app, command buttons, power fx, and power automate and mailbox integration.
In addition to above it require integration to PDF signing entities like Adobe e-sign